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Who are the customers using Zebrabox?

Who are the customers using Zebrabox?

More than 20’000 private or corporate customers have taken advantage of using Zebrabox. Our service is a modern option to your basement, garage, storage space and archive, storage room for your sales team, furniture storage or attic. For short or long term.

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How big are our rooms?

How big are our rooms?

Our smallest storages are 1m3 (1m x1m x 1m).

The Self Storage spaces have surface between 1 and 50m2 and a height between 2.1m and 3m. In exceptional cases the rooms can be higher.

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How much does it cost?

How much does it cost?

With our Website you can easily find out which storage space you need and how much it costs. You can also reserve it directly online in just a few clicks.

Our prices are calculated based on volume, and the rate is declining according to the volume. Prices are also based on the method of payment. We have a wide range of storage units available.

How much does a storage unit cost?
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Are there additional costs?

Are there additional costs?

We ask that you provide a deposit equivalent to a month’s fee for the space that you will rent. It will be refunded to you upon the return of the key and after your storage unit has been emptied. Aside from the monthly rent for your storage unit and possible insurance payments, there are no additional costs. There are neither entry nor exit costs related to the storage unit. The lock and key are provided free of charge

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How about the insurance for commercial goods?

How about the insurance for commercial goods?

Any stored merchandise or commercial goods have to be insured against the risks of fire, water damage and theft.

If you are a business and are renting a space with us, you are generally covered under your company insurance policy that covers this type of risk. If this is not the case, Zebrabox gladly offers insurance for your goods with monthly costs of CHF 6.00 for coverage of CHF 10’000.- value.

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What is the minimum stay required?

What is the minimum stay required?

For storage units of less than 12m3, the minimum stay required is one month. For larger rooms, the minimum is one week.

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What is the cancellation policy?

What is the cancellation policy?

You can cancel your contract any time, provided you give us a 15 day notice before the end of your contract (for long term contracts, specific conditions apply).

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Can I reserve a storage unit?

Can I reserve a storage unit?

If you do not need a storage unit right away, you may reserve it for a later date. A deposit equivalent to one month’s rent is required at the time of reservation.

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How much time in advance should I reserve a storage room?

How much time in advance should I reserve a storage room?

You can usually get a storage room straight away according to availability. We recommend however that you reserve as soon as possible so that we can help you get the storage unit that best corresponds to your needs.

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What formalities need to be complied when storing with Zebrabox?

What formalities need to be complied when storing with Zebrabox?

You need to come personally at the Zebrabox office with a valid identification card. Once you’ve signed the contract and paid the first bill you can immediately use your storage.

Corporate clients need a legally valid signature from a person registered at the commercial register.

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Does Zebrabox accept deliveries?

Does Zebrabox accept deliveries?

We can accept delivery of merchandise that has been sent to our business clients at our address. This can save you valuable time. For further details, please contact us.

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Can I work in my personal storage space?

Can I work in my personal storage space?

Our storage rooms are mainly organized to store goods. They are not workshops. However, you can conduct any handling related to organizing your storage activities, filing, making order in your storage area or any minor work that does not disturb your neighbours.

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What can I store in my storage unit?

What can I store in my storage unit?

You may store anything you wish, except perishable goods, dangerous (toxic, corrosive, volatile or flammable) goods, or any good that would create an inconvenience or danger to neighbouring customers. Other goods which are not suitable for self-storage would be ammunition, living or dead animals or anything that requires special storage regulations or any goods for which possession is prohibited by law.

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How and when can I access my storage unit?

How and when can I access my storage unit?

You have access to the building with an entry code or an access chip. Your storage unit is locked with an individual key.
Access is possible 7 days a week, from 6 am to 10 p.m. Access hours can be extended in special cases.

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Is it possible that several people can have access to the same storage?

Is it possible that several people can have access to the same storage?

On request we can provide several badges and keys.

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Do I have to transport my goods myself or can moving be organised for me?

Do I have to transport my goods myself or can moving be organised for me?

You can use your own means of transport, if you wish to do so loading carts for loading and unloading your vehicle and transporting your effects to your personal storage room are provided. If you need a van, you can rent it from us at a competitive rate.

In case you prefer using a professional moving company, we can recommend reliable movers.

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