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Company details

Company details

Zebrabox Services SA
Thurgauerstrasse 40
8050 Zürich
Schweiz

********************

Phone: +41 44 305 31 31
Email: info@zebrabox.com
   
Domicile: Lausanne
UID: CHE-114.055.433
Terms and conditions

Terms and conditions

General Terms and Conditions of the Self Storage Contract of Zebrabox SA | Zebrabox Self Storage AG | Zebrabox Ministorage AG

1. Nature of the contract

  1. The self storage contract is a contract whereas ZEBRABOX MINISTORAGE AG (thereafter ZEBRABOX) allocates to the client the use of a storage unit in order that the client stores by himself (self storage) personal or other goods – without the necessity for ZEBRABOX to know the exact nature of the goods – for a defined period of time and periodic charge payable by the client.
     
  2. The present contract cannot under any circumstances be interpreted or assimilated to a warehousing contract (art 472 and following of Swiss CO), ZEBRABOX having none of the obligations of a depositary. ZEBRBOX ignores the nature of the goods stored and can’t be hold liable for their restitution.
     
  3. The present contract cannot under any circumstances be interpreted or assimilated to a commercial lease contract (art. 253 and following CO). The storage unit cannot be used to operate a company, but exclusively to store goods admitted inside the building. The client commits himself not to run any commercial or industrial activity inside the storage unit or in the premises of ZEBRABOX, any storage unit being exclusively reserved to store goods. Thereafter it is forbidden to the client to set his head office or subsidiary at the location of the storage unit, nor is it allowed to fit commercial signs inside or outside the storage unit. The broadcasting of music, the distribution of food and beverage and all activities related to other people than the client are not allowed. The client declares that the storage unit described in this contract is not an essential part to run any business.
     
  4. The storage unit can under no circumstances be used as a permanent or temporary residence. Thereafter all the laws and rules concerning residential leases are not applicable.
     
  5. The present contract can not be interpreted or assimilated to a safe contract, knowing that ZEBRABOX doesn’t offer an absolute security level. ZEBRABOX declines any liability in case of loss, theft or any other damage to the goods stored. It is required that the client insures the stored goods (see nr 7).
     

2. Period of the contract

  1. All contracts are fixed-term agreements. The parties agree upon the duration of use of the storage unit at the closing of the contract.
     
  2. With a 14 day notice prior to the termination, the parties may agree to extend the duration of the contract.
     
  3. The party who does not wish to renew the contract further to the agreed term shall inform the other party with a 14 day notice prior to the term. The client is obliged to empty the storage unit totally at the latest the last day of the fixed-term.
     
  4. If at the end of the agreed fixed term the contract is neither extended according to 2 b), nor terminated and the storage unit emptied according to 2 c), it will be extended tacitly for successive monthly periods. In case of weekly fixed-terms, the renewal period is one week.
     
  5. In case the storage unit is not emptied by the client the last day of the fixed term, ZEBRABOX reserves its right to proceed according to paragraph 10 thereafter.
     

3. Charge

  1. The use of the storage unit is subject to periodic charges. The amount is agreed at the closing of the contract.
     
  2. The charge for the agreed period of the contract is due in total at the start of the period. The parties may agree on other payment terms.
     
  3. ZEBRABOX is permitted to modify the charge at any renewal of the contract. The client will be notified in written form at least with a 30 day notice prior to the modification of the charge.
     
  4. Should the payment be overdue, he will be charged with late fees. The client’s access to the storage unit may be locked until full payment of the amount due.
     
  5. ZEBRABOX is permitted to terminate the contract with immediate effect in case of payment default, according to the terms described in par. 10.
     

4. Deposit

A deposit in the amount of at least a monthly charge is required at the closing of the contract. In case of an increase of the charge, ZEBRABOX may ask for a complementary adjustment payment of the deposit. ZEBRABOX is allowed to ask for an increased deposit in specific cases. No interest will be paid for the deposit. The deposit is payable to ZEBRABOX, who will hold it up to the termination of the contract and the handing over of the storage unit by the client. The deposit will then be refunded according to par. 8.
 

5. Access

  1. The client agrees to follow all the security rules defined by ZEBRABOX, in particular all those concerning the access, opening and closing of the building and the storage unit, according to the access description provided to the client. The client takes care when opening the doors that nobody else will get into the building, and that all gates and doors are closed properly behind him. In case of any problem, the client has to call the security on the numbers indicated close to the access keypads.
  2. Any activation of the alarm system due to an error in the access or exit procedure which will be followed by an intervention on site of the security company will be charged to the client with a minimum amount of chf 200.-.

  3. The cards, badges or access codes as well as the keys to the storage unit are personal and non transferable. The client is responsible to keep these items in a secured place, and to give immediate notice to ZEBRABOX of any theft or loss.
     
  4. Access to the storage unit is possible 7 days a week, from 6 AM to 10 PM. ZEBRABOX is allowed to modify the access time from case to case.

     

6. Self-storage

  1. The client will only store goods in the storage unit defined by the contract. He is neither allowed to store good anywhere else, nor to go beyond the defined limits of the storage unit. The client will not in any way modify the storage unit, the walls, partitions, doors, electrical wires or any other equipment of ZEBRABOX. It is forbidden to glue, nail, screw or fit with any other method any equipment or fittings inside the box, as well as modify, damage or misuse any equipment being inside or outside of the storage unit.
     
  2. The goods shall exclusively be stored inside the storage unit. The client will not proceed any work in it, nor install any machines or equipment needing electrical power without prior explicit consent by ZEBRABOX. It is not permitted to use the storage unit as a living place, nor as a premise to carry out any commercial activity, not even temporarily.
     
  3. The client is commited to maintain the storage unit in clean condition at any time. He will avoid storing goods which could inflict damage to the premises or the goods stored by other clients.
     
  4. The client will not unnecessarily obstruct the corridors, doors and parkings. The use of common areas is limited to the strictly necessary time to load and unload the goods. He will not block the automatic doors.
     
  5. It is strictly forbidden to store any goods with the following characteristics: perishable, fumes or odour emitting, dangerous, toxic, combustible or explosive, radioactive, corrosive. Dead or live animals are prohibited, as well as plants and ammunition. All goods which could negatively impact the other clients are prohibited, as well as goods that need special storage conditions by law, or goods whose possession is illegal. Wheels / tyres and any carpets or similar have to be stored in plastic bags.
     
  6. The client has to pay attention that the goods stored will not be damaged by their own imported causes, in particular by humidity, rust or vermin.
     
  7. ZEBRABOX reserves its right to access to the clients storage unit in case of reasonable doubt according the breach by the client of these rules or any term of the contract or these conditions.
     
  8. The client is solely responsible for the goods stored and declares to be the legal owner of those.
     
  9. The client has the exclusive access to his storage unit. However, ZEBRABOX reserves its right to access the storage unit in case of emergency, in order to conserve the client’s stored goods or any goods stored by other clients.
     
  10. The client declares to have taken notice of the prohibited goods according to 6.e. In case of reasonable doubt about the nature of the goods stored, ZEBRABOX reserves its right to proceed to a check by accessing the storage unit, and when indicated to dispose any goods presenting a danger to the premises or the people.
     
  11. The client will be held responsible for any damage occurring to ZEBRABOX or any other client in case of breach of these conditions.
  12. It is strictly forbidden to smoke in any area of the Zebrabox premises. In particular in all access zones, parkings, corridors and storage units. The client will take care not to hinder the proper function or accesibility of any fire protection equipment, such as sprinklers, smoke detectors, fire extinguishers, fire push buttons or escape ways.

  13. Any storage of waste and/or littering in or around the premises of ZEBRABOX is prohibited. The client is responsible to take away any waste or rubbish in order to eliminate it accordingly to the laws. All goods abandoned by the client will lead to the client being invoiced for any cost.
     
  14. The client is solely responsible for operating the transport or handling material provided by ZEBRABOX. ZEBRABOX declines any liability in case of any accident or damage occurring with the use of this material.
     

7. Insurance and liability

  1. ZEBRABOX takes all necessary measures in order to provide safe and professional storage conditions to the client.
     
  2. Therefore, the access, opening and closing of the building are secured. The client can only access with his personal card, badge or code. His storage unit is closed by a lock whereof the client detains the key, and is individually secured by an alarm system. The premises are monitored by CCTV. However, the security guarantees are not the ones of a safe.
     
  3. In case of loss or theft of any access item (code, card, chip, key), the client has to inform ZEBRABOX immediately.
     
  4. ZEBRABOX will not be held responsible for any damage caused to the goods stored, or for any burglary, break-in or destruction possibly happening in the storage unit or in the premises of ZEBRABOX. ZEBRABOX disclaims any liability in case of loss, theft, fire or any other damage occurring to the stored goods.
     
  5. The client will declare the maximum value of the goods stored in the storage unit. He has to hold a multi risk insurance policy for the content of the storage unit and to maintain it throughout all the time of the contact.
     
  6. This policy has to cover at least risks to the stored goods in case of fire, explosion, water damage, theft and natural disasters, up to the declared storage value. The insurance has to provide replacement value.
     
  7. In case of an increase of the value of the goods stored, the client has to inform ZEBRABOX. In case of damage, ZEBRABOX will not be liable for any difference between the declared insured value and the effective damage occurred.
     
  8. Furthermore, ZEBRABOX is not liable for any damage to the client in case the client did not sign the necessary insurance, nor in the case the insurance has been concluded with an insufficient coverage.
     
  9. In order to meet the insurance obligation, the client has the following choice: 
    • • Subscribe a multi risk insurance cover directly through ZEBRABOX. ZEBRABOX subscribes for this matter an insurance coverage provided by a renowned insurance company.
    • • Subscribe a multi risk insurance directly with an insurance company of his choice, or adapt the coverage of an existing insurance to the goods stored at ZEBRABOX.
       
  10. We draw the attention to the fact that, if the client subscribes the insurance coverage through ZEBRABOX, the following items / goods are excluded from the theft insurance: jewellery, stamps, monetary values, furs, watches, arms & weapons, coins, medals, precious metals, precious stones and pearls.
     
  11. The client takes notice that the insurance coverage subscribed through ZEBRABOX will be suspended as soon as the according premium is overdue by 10 days.
     
  12. ZEBRABOX reserves its right to act in civil liability against the client in case of any damage caused inside or at the surroundings of the premises.
     

8. Unit vacate process

After the client has vacated the unit, it should be in good, clean and sound condition, without any remaining goods or rubbish. Any damage or necessary cleaning will be charged to the client. The refund of the deposit will only take place after inspection of the storage unit by the staff of ZEBRABOX, and after restitution of all the keys and any other access
item handed over to the client.
 

9. Change of address

The client has to inform ZEBRABOX immediately in written form for any change of his postal or E-mail address and phone number. As long as any change has not been notified, ZEBRABOX will have the right to send any correspondence to the last known address.
 

10. Breach of terms & conditions

  1. Should the client not respect the defined payment terms or any of the terms & conditions as defined by the contract or the present document, then ZEBRABOX will be allowed to send him a reminder by registered mail. Should the client not react within 10 days, then ZEBRABOX is permitted to terminate the contract with immediate effect.
     
  2. After receipt of the termination letter, and upon the condition that the total amount due has been paid to ZEBRABOX, the client is obliged to empty the storage unit at the latest 10 days after the receipt of the termination letter.
     
  3. In case the clients address is no more valid (see 9), the termination notice shall be deemed notified with immediate effect after the unsuccessful transmission to the last known clients address.
     
  4. Should the client not have emptied the storage unit according to 10 b), ZEBRABOX will keep its right to empty it. Additionally, after the end of the term, the illicit occupation of the unit will further be charged to the client according to the initial contract value added by a penalty of 10%.
     
  5. In case of default of the client, the parties agree that ZEBRBAOX will have a lien on the stored goods, who will then be under the possession of ZEBRABOX. These goods will serve as a security for the amounts due (charges, penalties, damages...) in connection with this contract. ZEBRABOX will be allowed to:
     
    1. Store the goods elsewhere, at cost and risk of the client, or
    2. be free to sell the goods at his best, without any special formalities in order to recover its claims (this can be done at ZEBABOX’s discretion, whatever sales method being applied), or
    3. dispose the goods in case the value should be minimal or zero.
       
  6. The revenues of a possible sale will first serve to cover the clients due amounts. The costs of additional storage and/or disposal of the goods, as well as possible sales costs will remain due by the client. If any surplus would have occurred, the amount will be deposited in an account without any interests. The client will have the possibility to recover the balance at any time.
     
  7. In case of serious violation of the terms and conditions by the client causing danger in delay, ZEBRABOX reserves its right to terminate the contract with immediate effect, to get into the storage unit in order to eliminate any danger and todispose any good presenting any danger. ZEBRABOX will also be allowed to act according to 10 e) and a) therefore.
     

11. Miscellaneaous

  1. The client agrees to respect all the terms & conditions of this document, as well as handed out access procedure. ZEBRABOX reserves its right to adapt these terms & conditions and documents according to the situation, in the spirit of what was agreed. In case of amendments, the client will be notified at least 30 days prior it becomes effective. The client will be given a 14 days termination term in case he would not agree to the new terms & conditions. 
     
  2. This contract is not transferable or assignable. The client commits himself not to transfer to anybody else the use of the storage unit described in this contract.
     
  3. ZEBRABOX reserves its right to assign another unit of equivalent size to the client. The transfer of the goods will be done at cost of ZEBRABOX, who will be allowed to perform it after a 7 day notice to the client.
     
  4. The client takes notice that he could be asked to give access to his storage unit for technical or maintenance reasons.
     
  5. The client agrees that the movement of people in the surroundings and inside the premises of ZEBRABOX are registered by CCTV cameras. The client gives his explicit consent to ZEBRABOX for the conservation and treatment of the data from the access control system and the cameras. He allows ZEBRABOX to hold the pictures from the CCTV cameras for 30 days.
     

12. Data protection

The collection and processing of personal data by ZEBRABOX is described in detail in the Privacy Policy. The Privacy Policy forms an integral part of these T&C. It can be accessed via: https://www.zebrabox.ch/en/private/legal/privacy-statement. By agreeing to these T&C, the client declares that he/she has read and understood the Privacy Policy.”

Jurisdiction: For all disputes arising under this contract, the client expressly waives his natural judge and the parties agree that the competent court will be the location of the headquarters of ZEBRABOX MINISTORAGE AG in Zurich.

These terms & conditions are part of the self storage contract. The terms & conditions in English are drafted for convenience reasons. The German version is prevailing.

Privacy statement

Privacy statement

This website was created and published by Zebrabox Services SA, Rue de Sébeillon 3, 1004 Lausanne, registered in the Commercial Register of the Canton of Vaud under number CHE- 114.055.433. Accordingly, we are responsible for the collection, processing and use of your personal data and for processing it in accordance with the law.
 

DISCLAIMER: In case of any data-related dispute related to this Privacy Statement, the German version of this Privacy Statement https://www.zebrabox.ch/de/privatkunden/rechtliches/datenschutzerklaerung is the only legally valid document.
 

Your trust is important to us, which is why we take data protection seriously and ensure appropriate security. Of course, we observe the legal provisions of the Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions of Swiss or EU law, in particular the EU General Data Protection Regulation (GDPR).

The contact details of our data protection representative in the EU are as follows:

Meyerlustenberger Lachenal AG
Schiffbaustrasse 2
P.O. box 1765
CH-8031 Zürich


Please note that the following information may be reviewed and changed from time to time. We therefore recommend that you review this Privacy Policy regularly. While you visit our website www.zebrabox.ch, your personal data will be collected and used by us to the following extent and for the following purposes:
 

1.    The scope and purpose of the collection, processing and use of personal data

1.1.    When visiting our website

When you visit our website, our servers temporarily store each access in a log file. The following technical data is collected without your intervention, as is the case with every connection to a web server, and stored by us until automated deletion after 12 months at the latest:

  • the IP address of the requesting computer,
  • the name of the owner of the IP address range (usually your Internet access provider),
  • the date and time of access,
  • the website from which the access was made (referrer URL), if applicable with the search word used,
  • the name and URL of the retrieved file,
  • the status code (e.g. error message),
  • the operating system of your computer, 
  • the browser you are using (type, version and language),
  • the transmission protocol used (e.g. HTTP/1.1) and
  • Your user name from a registration/authentication, if applicable


Only in the event of an attack on the network infrastructure of www.zebrabox.ch or in the event of suspicion of other unauthorized or abusive use of the website will the IP address be evaluated for clarification and defense purposes and, if necessary, used within the framework of criminal proceedings for identification and for civil and criminal action against the users concerned.

The collection and processing of this data is carried out for the purpose of enabling the use of our websites (establishing a connection), ensuring system security and stability over the long term and enabling the optimization of our Internet offering as well as for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR.
 

1.2.    When using the contact form

In order to contact us, the truthful input of the following personal data (*mandatory) is required:

  • Salutation*
  • Name*
  • First name*
  • Street
  • Postcode
  • City
  • Email address*
  • Phone
  • Location*
  • Remarks


We need this information in order to process your contact request.

The legal basis for the processing of your personal data when using the contact form is in our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Our legitimate interest consists in the processing of your contact. You can object to this data processing at any time if there are reasons in your particular situation that speak against data processing (see section 13 Contact).
 

1.3.    When requesting or quoting prices

In order to query the prices for your needs, the truthful input of the following personal data (*mandatory) is required:

  • Salutation*
  • Name*
  • First name*
  • Email address*
  • Phone
  • From when do you need your stock?*
  • How long do you need your stock?*
  • Reason for storage
  • Where do you know Zebrabox from?


We need this information in order to offer you a price for the Storage Space you require.

Our legal basis within the meaning of Art. 6 Para. 1 lit. b GDPR is the processing of your price enquiry. This permission allows the processing of personal data within the framework of pre-contractual proceedings. You can object to this data processing at any time if there are reasons in your particular situation that speak against data processing (see section 13 Contact).
 

1.4.    When reserving a storage room and registering for the Newsletter

In order to reserve a storage room without obligation, the truthful input of the following personal data (*mandatory) is required:

  • Salutation*
  • Name*
  • First name*
  • Email address*
  • Phone*
  • From when do you need your stock?*
  • How long do you need your stock?*
  • Reason for storage
  • Where do you know Zebrabox from?
  • Street*
  • Postcode*
  • City*
  • What do you want to store?
  • I would like to be informed about special offers and news from the Zebrabox (newsletter registration)


We need this information in order to make a non-binding reservation for a storage room.

The legal basis for processing your personal data lies in the execution of a contract within the meaning of Art. 6 para. 1 lit. b GDPR. 
We also need this information in order to send you the newsletter, if the delivery of the newsletter is desired. By completing the reservation and activating the corresponding checkbox for the newsletter, you give us your consent to process the data provided for the regular dispatch of the newsletter to the e-mail address you have provided. This consent represents our legal basis for the processing of your data within the meaning of Art. 6 para. 1 lit. a GDPR. Furthermore, we are entitled to commission third parties with the technical processing of marketing campaigns and accordingly have the right to make your personal data available to third parties for this purpose.

For the dispatch of our newsletter we use e-mail marketing services of Mailchimp, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308, USA.
You can object to these data processing operations at any time if there are reasons in your particular situation that speak against data processing (see section 13 Contact).
 

1.5.    When requesting a removal

In order to make the request for a move, the truthful input of the following data (*mandatory) is necessary:

  • Movingdate*
  • Move from/to*
  • Number of rooms*
  • Area*


We need this information to organize your move. In order to organize your move, we may pass on your data to removal service providers such as transport and bridle companies.
The legal basis for the processing of your personal data for the booking of your move consists in the implementation of pre-contractual procedures and in the execution of a contract within the meaning of Art. 6 para. 1 lit. b GDPR.

You can object to these data processing operations at any time if there are reasons in your particular situation that speak against data processing (see section 13 Contact).
 

2.    Central storage

We store the data specified in the above-mentioned paragraphs in a central electronic data processing system. The data relating to you will be systematically collected, linked and evaluated for the purpose of processing your bookings and processing the contractual services.

This processing is based on our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR in customer-friendly and efficient customer data management. In addition, we base the processing of this data on the fulfilment of the contract within the meaning of Art. 6 para. 1 lit. b GDPR.
 

3.    Disclosure of data to third parties

We will only pass on your data if you have expressly consented to this, if we are obliged to do so by law or if this is necessary to assert our rights.
In addition, we pass on personal data of users to third parties so far as this is necessary in the context of using the website and answering questions, processing enquiries, providing any services requested by the user and analyzing their user behavior. The use of the data passed on for this purpose by third parties is strictly limited to the aforementioned purposes.

Please note that we will pass on your personal data (see section 1.4) to Flexbox Genève Centre Sàrl, Avenue de Frontenex 6, 1207 Geneva for reservations of a storage room at our site in Geneva. Other third-party service providers are explicitly mentioned in this data protection declaration (e.g. in section 5 "Re-Targeting" and section 7 "Tracking Tools").
 

4.    Transfer of personal data abroad

Zebrabox, is entitled to transfer your data to third companies abroad if this is necessary in connection with the processing of your enquiries, the provision of services and marketing campaigns. These third party companies are obliged to maintain the privacy of users to the same extent as the provider itself. If the level of data protection in a country is deemed inappropriate by Swiss standards or in the sense of the EU General Data Protection Regulations, we will use a contract to ensure that your personal data is protected at all times in accordance with Swiss guidelines or the EU General Data Protection Regulations.
 

5.    Re-Targeting

Zebrabox uses so-called re-targeting technologies on the website. The user behavior on the website is analyzed in order to be able to offer the user individual advertising tailored to the user on partner websites. The user behavior is recorded pseudonymously.

Most re-targeting technologies work with cookies (see point 6 Cookies). The creation of pseudonymised user profiles for advertising and analysis purposes is based on a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This applies to all listed data processing operations. The legitimate interest lies in direct marketing and the analysis of the use of our website. Users can prevent re-targeting at any time by rejecting or deactivating the relevant cookies in the menu bar of the web browser (see section 6 Cookies).
 

5.1.    Google AdWords User Lists / Google Dynamic Remaketing

Google AdWords User Lists and Google Dynamic Remarketing are products of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA ("Google"). The website uses a pixel provided by Google, which establishes a direct connection to the Google servers. We transmit information to the Google server that you have visited the website. Google associates this information with a unique ID, which is stored on your terminal in the form of a cookie or provided by your terminal (advertising ID for smartphones). If you visit other websites that also use Google AdWords User Lists / Google Dynamic Remarketing, this information is also linked to your unique ID. However, it is not clear to us what other web sites you use.
 

5.2.    DoubleClick

Other targeting technologies are used on the website by Google, a service of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA (Double Click and Double Click Bid Manager). Google uses cookies for this purpose, which enable the browser used by the user to be recognized when visiting other websites. The information generated by the cookie about your visit to these websites (including your IP address) will be transmitted to and stored by Google on servers in the United States (see section 9 Information on data transmissions to the United States).

Google will use this information for the purpose of evaluating your use of the website with regard to the ads to be placed, compiling reports on website activity and advertising for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not, however, associate the IP address of users with any other data held by Google.
 

5.3.    Facebook Custom Audience

The website uses the remarketing function Custom Audiences of Facebook Inc. "("Facebook"). This allows users of the website to display interest-related advertisements when visiting the social network Facebook or other websites that also use the process. In doing so, we pursue the interest of showing you advertisements that are of interest to you in order to make our website more interesting for you. Due to the marketing tools used, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the extent and further use of the data collected by Facebook through the use of this tool. Through the integration of Facebook Custom Audiences, Facebook receives the information that you have called up the corresponding website of our Internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, it is possible for the provider to find out and store your IP address and other identification features.

Registered users can deactivate the Facebook Custom Audiences function at https://www.facebook.com/settings/?tab=ads#_. For more information about Facebook's data processing practices, please visit https://www.facebook.com/about/privacy.
 

6.    Cookies

Cookies help in many ways to make your visit to our website easier, more enjoyable and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. We use cookies, for example, to temporarily store your entries when filling out a form on the website so that you do not have to repeat your entries when you call up another subpage.

Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie. On the following pages you will find explanations on how to configure the processing of cookies in the most common browsers:

  • Microsofts Windows Internet Explorer 
  • Microsofts Windows Internet Explorer Mobile
  • Mozilla Firefox
  • Google Chrome für Desktop
  • Google Chrome für Mobile
  • Apple Safari für Desktop
  • Apple Safari für Mobile


Disabling cookies may prevent you from using all the features of our website.
 

7.    Tracking-Tools

7.1.    Google Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc.,1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Google (Universal) Analytics uses methods that allow an analysis of the use of the website, such as cookies (see section 6 Cookies). The information generated by the cookie about your use of this website such as:

  • Navigation path taken by a visitor to the site,
  • Time spent on the website or underside,
  • The subpage on which the website is left, 
  • The country, region or city from which access is made, 
  • End device (type, version, color depth, resolution, width and height of the browser window) and
  • Recurring or new visitor
  • Browser type/version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Hostname of the accessing computer (IP address)
  • Time of the server request


are transmitted to and stored on servers in the United States by Google, a company of the holding company Alphabet Inc. The IP address is shortened by activating IP anonymization ("anonymizeIP") on this website before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area or Switzerland. The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In such cases, we provide contractual guarantees to ensure that Google maintains an adequate level of data protection.

The information is used to evaluate the use of the website, to compile reports on the activities on the website and to provide other services associated with the use of the website and the Internet for purposes of market research and needs-based design of the website. This information may also be transferred to third parties where required to do so by law, or where such third parties process the information on Google's behalf. According to Google, the IP address will in no case be associated with other data relating to the user.
Users can prevent the collection by Google of the data generated by the cookie and related to the use of the website by the user concerned (including the IP address) and the processing of this data by Google by users downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, users can click this link to prevent Google Analytics from capturing data on the website in the future. An opt-out cookie is stored on the user's terminal device. If the user deletes cookies (see section 6 Cookies), the link must be clicked again.
 

7.2.    Google AdWords

Google AdWords is integrated into the website. Google AdWords is an Internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. Google AdWords enables an advertiser to specify certain keywords in advance, by means of which an advertisement in Google's search engine results is only displayed if the user retrieves a keyword relevant search result with the search engine. In the Google advertising network, the ads are distributed to topic-relevant websites using an automatic algorithm and taking into account the previously defined keywords. The company operating the Google AdWords services is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of Google AdWords is to promote our website by displaying interest-relevant advertisements on third-party websites and in the search engine results of Google. If a data subject reaches our website via a Google ad, a conversion cookie is stored on the data subject's device by Google. A conversion cookie loses its validity after thirty days and does not serve to identify the person concerned. If the cookie has not yet expired, the conversion cookie is used to track whether certain subpages on our website have been accessed. The conversion cookie enables both us and Google to track whether an individual who came to our site through an AdWords ad, generated revenue.
The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who have been referred to us via AdWords ads and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the individual concerned.

Each time you visit our website, personal data, including your IP address, is transmitted to Google and stored by Google (see section 9 Information on data transmissions to the USA). Google may share this personally identifiable information with third parties.

The person concerned can prevent the setting of cookies by our website, as described above, at any time by means of an appropriate setting in the Internet browser used and thus permanently object to the setting of cookies (see section 6 Cookies).

Furthermore, you have the possibility to object to the interest-related advertising by Google by calling up the link https://www.google.de/settings/ads and making the desired settings there. Further information and the valid data protection regulations of Google can be called up under https://policies.google.com/technologies/ads?hl=de.
 

7.3.    Google Tag Manager

The website uses the Google Tag Manager from Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tool Tag Manager is a cookie-free domain and does not collect any personal data. The tool triggers other tags that may themselves collect personally identifiable information. Google Tag Manager does not access this information. If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager. You can prevent tags from being set at any time (see section 6 Cookies).
 

7.4.    DoubleClick AdExchange

Insofar as Doubleclick Ad Exchange, a web ad service of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA, places ads (text ads, banners, etc.) on this website, your browser may store a cookie sent by Google or third parties. The information stored in the cookie can be recorded, collected and evaluated by Google or third parties. In addition, Doubleclick Ad Exchange also uses so-called web bacons (small invisible graphics) to collect information, through the use of which certain behavior, such as visitor traffic to the website, can be recorded, collected and evaluated. The information generated by the cookie and/or web bacon about your use of this website will be transmitted to and stored by Google on servers in the United States (see section 9 Information on data transmissions to the United States). Google uses the information obtained in this way to evaluate your usage behavior with regard to the Doubleclick Ad Exchange ads. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

You can prevent the storage of cookies on your hard drive and the display of web bacons at any time (see section 6 Cookies). Further information can be found at the following link: https://policies.google.com/technologies/ads?hl=de.
 

7.5.    Yieldlab

The Website uses the service of Yieldlab and uses technologies, in order to control and optimize the insertion of means of publicity, for the user. Provider of Yieldlab is the Yieldlab AG, Colonnaden 41, 20354 Hamburg, Germany. Yieldlab uses a cookie for this purpose. You can prevent cookies from being stored on your hard disk at any time (see section 6 Cookies). Further information can be found under the following link: http://www.yieldlab.de/elements/privacy/.
 

7.6.    Bing Ads

The website also uses conversion tracking from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads places a cookie on your computer if you have accessed the website via a Microsoft Bing advertisement. Microsoft Bing and we can thus recognize that someone clicked on an ad, was redirected to the site, and reached a previously determined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the Conversion page. No personal data of the user will be shared. You can prevent cookies from being stored on your hard drive at any time (see section 6 Cookies). Further information can be found at the following link: https://privacy.microsoft.com/de-de/privacystatement.
 

8.    Links to our social media sites

On our website, we have included links to our social media profiles on the following social networks:

  • Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA,
  • Twitter Inc.,1355 Market Street, Suite 900, San Francisco, CA 94103, USA,
  • Google+, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, 
  • LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA und
  • Xing, XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Deutschland.


If you click on the relevant icons of the social networks, you will automatically be redirected to our profile at the relevant network. In order to use the functions of the relevant network there, you must partially log into your user account at the relevant network.

When you access a link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This gives the network the information that you have visited our website with your IP address and called up the link. If you link to a network while logged into your account on that network, the content on our site may be linked to your profile on the network, meaning that the network can directly associate your visit to our site with your user account. If you want to prevent this, you should log out before clicking on the appropriate links. In any case, an assignment takes place when you log in to the relevant network after clicking on the link.
 

9.    Note on data transmissions to the USA

For the sake of completeness, we would like to point out that, under US legislation, the US authorities may take surveillance measures that allow the general storage of all data transferred from the European Union or Switzerland to the USA. This is done without differentiation, limitation or exception based on the objective pursued and without any objective criterion that would allow the US authorities to restrict access to the data and its subsequent use to very specific, strictly limited purposes that could justify the interference associated with both access to and use of the data. In addition, we would like to point out that in the USA there are no legal remedies available to the data subjects from Switzerland which would allow them to gain access to the data concerning them and to obtain its correction or deletion, or no effective legal protection against general access rights of US authorities exists. We explicitly draw the attention of those concerned to this legal and factual situation in order to make an informed decision to consent to the use of their data.

We draw the attention of users residing in an EU member state to the fact that, from the point of view of the European Union, the USA does not have an adequate level of data protection - partly due to the issues mentioned in this section. Where we have explained in this Privacy Statement that recipients of data (such as Google) are located in the United States, we will ensure that your data is protected at an appropriate level by our partners, either through contractual arrangements with those companies or by ensuring that those companies are certified under the EU-US Privacy Shield.
 

10.    Right of access, deletion and correction

You can request information about your personal data stored by us at any time and free of charge. You are also entitled to request the deletion or correction of your data stored by us at any time. You also have the right to demand that we return the data that you have provided to us (right to data portability). Upon request, we will also pass on the data to a third party of your choice. You have the right to receive the data in a common file format.
You can do this by sending an e-mail request to datenschutz@zebrabox.com. You will find further contact options under section 13 Contact. We may, at our discretion, require proof of identity for the processing of your applications.

We would like to point out that if your data is deleted, our services cannot be used or can no longer be used in full. You can revoke your consent to certain data processing at any time with effect for the future.

Please note that according to the law certain data must be stored for a certain period of time. Such data must therefore remain stored by us until the expiry of these periods. We block this data in our system and only use it to comply with legal requirements.
 

11.    Data security

We make use of appropriate technical and organizational security measures which we consider appropriate in order to protect your data stored by us against manipulation, partial or complete loss and unauthorized access by third parties. Our security measures are continuously adapted in line with technological developments.
We also take our own internal data protection very seriously. Our employees and the service companies commissioned by us are bound to secrecy and to compliance with data protection regulations. In addition, they are only granted access to personal data to the extent necessary.
 

12.    Storage of data

We only store personal data for as long as is necessary:

  • to use the aforementioned tracking services in the context of our legitimate interest;
  • in order to carry out services to the above extent which you have requested or for which you have given your consent.


Contract data is stored by us for a longer period of time, as this is prescribed by statutory storage obligations. Obligations to store data, which oblige us to store data, result from accounting regulations and tax regulations. According to these regulations, business communication, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.
 

13.    Contact

If you have any questions about data protection on our website, would like information, or would like your data to be deleted, please contact us by sending an e-mail to datenschutz@zebrabox.com.

Please send your request by letter to the following address:

Zebrabox Services SA
Datenschutz
Thurgauerstrasse 40
CH-8050 Zürich

 

14.    Complaint to a data protection supervisory authority

You have the right to complain to a data protection supervisory authority at any time.

Status: July 2018

Disclaimer

Disclaimer

Content, information and the material from the Website of Zebrabox Services SA (described “Zebrabox”) are copyrighted material. Zebrabox allows the duplication of the content, the information and the material from the website only for personal, non-commercial use. Otherwise the duplication, distribution, modification and reproduction of the content of the information and the material of the website are forbidden without a written approval from Zebrabox. 

Zebrabox developed its website and its content with the greatest possible care. All published information on the website is exclusively for the personal use as well as to provide information of a general kind; it can be changed at any time without previous announcement. Zebrabox doesn’t guarantee (explicit or by implication) the accuracy, completeness and actuality of the information published on the Zebrabox website.

Zebrabox absolutely excludes any kind of liabilities for loss respectively damages from direct, indirect or consequential damage caused by the usage respectively the access to the Zebrabox website or to links from third websites. Zebrabox doesn’t guarantee that all the parts of the website function without fault. Zebrabox also disclaims liability for the content of other websites that can be visited via hyperlinks or that have been adverted to this website. In that case it’s an external offer for which Zebrabox cannot be held responsible for it doesn’t influence on it’s content creation.

Facebook Remarketing / Retargeting

The Remarketing Tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our pages. When you visit our pages a direct link is established between your browser and the Facebook server via the Remarketing Tags. By means of this Facebook will receive the information that you have visited our website with your IP address. With the help of this Facebook can assign your visit to our pages to your user account. We can use the information received in this way for the placement of Facebook Ads. Please be aware that we as a provider do not obtain knowledge about the contents of the data transmitted and used by Facebook. You can find more information about the data policy of Facebook at https://www.facebook.com/about/privacy/. In case you do not wish for data to be collected via Custom Audience, this is where you can deactivate Customer Audiences.
 

May 2019